CANCELLATION POLICY

Less than 48 hours' notice: 30% of the scheduled service. Less than 24 hours' notice: 60% of the scheduled service. No-call, no-show: 100% of the scheduled service. This policy helps us respect our time and accommodate all clients fairly. I understand that life happens and unexpected situations can arise. Please don't hesitate to reach out. Situational last-minute cancellations will always be considered on a case-by-case basis, and I'm happy to discuss them at any time.